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RTN-Town-Hall-Recap-2026-MURTEC-Connect

Negotiating Vendor Relationships for Quality and Scale

Hear from Luna Grill Restaurants, Bluemont Group (Dunkin'), SynergySuite, and Solugenics as they share how smart operators are moving beyond RFPs to build strategic partnerships. From negotiating better terms to implementing AI solutions that actually work, you'll walk away with practical frameworks for vendor relationships that grow with your brand—not just serve it.

Watch the Live Recording!

Featured Speakers

 

Eric Rosenzweig 2-1

Eric Rosenzweig

Vice President of Information Technology, Luna Grill Restaurants

Margo Hughes 2-1

Margo Hughes

Executive Director of Business Services, Bluemont Group (Dunkin' Franchisee)

Jared Neilsen 2-1

Jared Nielsen

Chief Executive Officer, SynergySuite

Cacy Merrifield 2-1

Cacy Merrifield

Solugenics

Robert Firpo-Cappiello 2-1

Moderated by:
Robert Firpo-Cappiello

Editor-in-Chief, Hospitality Technology

 

What You'll Learn:

  • Transform vendor relationships from transactional to strategic partnerships
  • Navigate AI implementation successfully (including the frustrating early stages)
  • Get better vendor support regardless of your company size
  • Evaluate technology ROI beyond just dollar savings
  • Build vendor partnerships that scale with your growth